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Business Health Check
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Business Health Check
Step
1
of
4
25%
1. Does your team provide a first class customer service experience (CX) with efficient outcomes to your clients?
*
Yes
No
2. Do you utilize technology consistently and well in your business with operational business systems, processes and procedures?
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Yes
No
3. As your team is the key to driving business performance, do you feel you’re getting value from your investment in your people?
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Yes
No
4. Does your team consistently meet their job responsibilities and your expectations of them?
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Yes
No
5. Do you have a problem with staff retention in your business?
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Yes
No
6. As the business owner, do you feel you are receiving a decent remuneration as an owner operator, working in the business on a day-to-day basis?
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Yes
No
7. Do you feel you are receiving an adequate return on investment, from both the time and the funds you have invested in the business?
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Yes
No
8. Do you operate a solvent business; i.e. consistently meeting all your current financial commitments?
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Yes
No
9. Do you achieve your financial projections and budgets, each time they’re set?
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Yes
No
10. Given that Cashflow is the life blood of your business, do you feel you have a strong Cashflow?
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Yes
No
11. In relation to Cashflow, does the business experience periods of tight or restricted Cashflow, that threaten the safety and survival of the business?
*
Yes
No
12. Do you consistently have sufficient Cashflow to meet all your financial and statutory obligations, such as payment of Wages & Salaries, BAS, GST, Taxes, Superannuation, Insurances, Long Service leave etc.?
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Yes
No
13. Do you feel the business is vulnerable in relation to outside events, or events outside of your control, e.g. a Global Pandemic, an extreme weather event etc.
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Yes
No
14. Does the culture inside your business promote a positive, healthy, open and interactive team environment, that is rewarding for both the business and the individual employees that work within it?
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Yes
No
15. If asked, do you think your employees would feel their contribution was both appreciated and valued as part of your team?
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Yes
No
16. Do you actively, monitor, measure and/or survey your clients seeking feedback, for satisfaction of services provided by your team?
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Yes
No
17. Or would you prefer to manage reactively, only becoming concerned and acting when receiving a complaint, if a clients expectatons are not met?
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Yes
No
18. Do you have a problem with client retention in your business?
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Yes
No
19. When it comes to daily organisation, do you feel your team is in control of the day-to-day activities of the business?
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Yes
No
20. Do you feel your team has all the necessary tasks planned, scheduled and prioritized for business efficiency?
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Yes
No
21. Do you seek external advice and have active processes in the business, that supports compliance, organisational resilience, strategy and the identification and de-escalation of risk?
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Yes
No
22. Are you maintaining and growing the asset value of your business annually?
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Yes
No
23. Do you have a Business Plan in place that is regularly updated at least annually, with marketing, budgeting and forecasting included?
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Yes
No
24. Do you have a Business Succession Plan in place?
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Yes
No
25. If you had better business skills, do you think you could run, manage, grow and scale a more profitable and saleable business, than what you presently may do?
*
Yes
No
Thank You for completing the Quiz
Please enter your details below to have the results of this quiz emailed to you. Plus we’ll tell you how you can improve your skills to really take your business to the next level!
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